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Frequently Asked Questions by Our Guests

We provide peace of mind and no judgement


Weight Loss

Most Common Questions

+ What is this weight loss medication?

Semaglutide is a Glucagon-Like Peptide-1 (GLP-1) and Tirzepatide is a Glucose-dependent insulinotropic polypeptide (GIP). These are a class of medication that are considered to be non-addictive and mimic naturally produced GLP-1 and/or GIP receptor hormones in the small intestine that stimulates insulin secretion and inhibits glucagon secretion, which lowers blood sugar and appetite. The stomach empties food more slowly; the brain helps regulate appetite and cravings; the pancreas releases the right amount of insulin when blood sugar levels are high; and the liver reduces production of glucose which lowers blood sugar levels. Studies have demonstrated that Semaglutide or Trizepatide treatments reduced appetite, improved control of eating, improved glycemic control, and reduced food cravings. Both ingredients are FDA-approved and clinically proven treatment for weight loss.

+ How much weight do members lose on average?

Individual results will vary, but members lose on average 15% of their body weight.

+ Are your medications a knock-off?

Absolutely not! We've heard the concerns and want to put your mind at ease. Our medications are compounded at licensed U.S. pharmacies regulated under State Boards of Pharmacy oversight. Only pharmaceutical grade USP/NF base ingredients with Certificate of Analysis are used -- NO research or salt forms are used.

Due to worldwide shortages, be aware of knock-offs and counterfeit medications in the marketplace. The great news is that brand name pharmaceuticals along with U.S. Government are taking action to remove knock-offs and counterfeit medications from the market to protect the public.

+ Are there any side effects?

There are initial side effects that you may experience as your body learns and adjusts to the medication. For that reason, the Doctor may likely start you off on a lower dosage amount and then gradually build up. These initial side effects may include: nausea, diarrhea, vomiting, constipation, stomach pain, headache, tiredness, upset stomach, dizziness, feeling bloated, gas, stomach flu, and heartburn. If these side effects continue for a prolonged period of time, please stop taking the medication and consult with the Doctor.

Our Program

+ Who is eligible to enroll into the program?

Currently, our packages are available for the following:

  • Are between 18 - 64 years of age 

  • Have a BMI that is >30, or >27 with associated weight related conditions like high blood pressure 

  • Who are not pregnant or breastfeeding 

  • Who do not have an active substance abuse problem, an active eating disorder (e.g. anorexia or bulimia, cancer, recent bariatric surgery (within the past 18 months), active gallbladder disease, a history of pancreatitis in the past six months, or a history of thyroid cancer 

  • Who live in the United States

+ What should I eat when I am enrolled in the program?

Practically anything! We'll never restrict your diet. Instead, we'll work with you to build the right nutrition. Our approach to food is flexible and works with nearly all dietary restrictions.

+ What will my virtual doctor visit look like?

Prior to your virtual visit with a doctor, you will complete a few intake forms where we will ask you for information, such as medications you are taking, your daily nutrition, and other healthcare concerns, e.g. diabetes or high blood pressure. Your initial doctor appointment will take place via phone or video and last 15-30 mins. During this appointment, the doctor will review your health history with you, and make recommendations for your treatment plan. Please feel free to ask any questions with the doctor during your appointment.

+ Who are the doctors?

All of our physicians are US-licensed and board-certified. When you join, you will be able to learn their credentials and background.

Medication

+ I'm worried about a self-administered injectable medication. Is it safe?

Doctors prescribe GLP-1s because research shows that injections are the safest and most effective medication for sustainable weight loss. Many GLP-1s are taken via an injection. While a weekly self-administered injection may be scary, most members actually report injections being painless, quick, and easy.

It’s right under the skin—going into your fat instead of your muscle. The needle is ultra-fine, so it isn’t like a typical shot. We can walk you through how this works.

If you are uncomfortable with injectables, ask the Doctor about our new oral sublingual method. 

+ What do I do if I miss a dose?

Don't worry if you miss a dose. 

If you miss a dose, and the next scheduled dose is more than two days away (48 hours), take the missed dose as soon as possible.

If however the next scheduled dose is less than two days away, don't administer the dose. Wait until your next scheduled dose.

If you miss your doses for more than 2 weeks, meet with the Doctor to discuss how and when to restart your treatment.

+ What should I know about medication shortages?

We have partnered with licensed U.S. pharmacies within the state and across the U.S. to ensure consistent compounded medication coverage. We aim to deliver the highest quality and consistent care to our members.

+ What do I do if the liquid is not clear?

Your medicine will always be clear and colorless. If it's not, PLEASE DO NOT USE, and contact us immediately for a replacement.

+ Read more about Data & Trials

Click on the links below to read more about the following news and articles:

Insurance & Pricing

+ Does my insurance cover this medication?

Most insurance companies view weight loss efforts to be an "elective" procedure, and that means their costs are typically not covered under most plans. Currently, we do not accept insurance; however we can provide documentation for you to submit to your insurance.

+ What are the prices?

We are very competitive. So, we would love to talk with you to discuss your goals. By having a better understanding of what you want to accomplish, we can discuss which plan best fits your needs. We believe once you understand what we have to offer, you will find tremendous value and opportunity over all other competitors.

+ Do you have financing available?

Yes, we have a flexible financing options available - check out our Financing options. Also, you may be able to use your HSA and/or FSA card for payment.

Privacy & Security

+ Is my medical information protected?

Yes, we take member privacy very seriously and operate in accordance with medical law. We are HIPAA-compliant and have designed our platform to comply with all relevant privacy laws. Please read our Privacy Policy for more details

Empower your Journey to Weight Loss & Wellness

Our approach is holistic, combining cutting-edge science with compassionate, personalized care to ensure that every member embarks on an effective and sustainable path toward achieving their health and wellness objectives.

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